Services

Training Programs

Soft Skills Training

Why Soft Skills Matter?

In today’s competitive market, communication, leadership, and emotional intelligence are critical for customer retention, team collaboration, and career growth.

Key Modules:

  • Effective Communication – Persuasive speaking, professional email etiquette, and active listening.
  • Leadership & Team Management – Conflict resolution, delegation, and motivational techniques.
  • Emotional Intelligence (EQ) – Managing stress, empathy in customer service, and workplace adaptability.
  • Time & Productivity Management – Prioritization techniques for high-performance teams.

Ideal For:

  • Frontline staff (bank tellers, relationship managers)
  • Team leaders & mid-level executives
  • Customer support teams

Sales Training

Boost Revenue with High-Impact Sales Strategies

Our sales training equips teams with proven techniques to convert leads, retain clients, and maximize profitability.

Key Focus Areas:

✅ Consultative Selling – Understanding customer needs before pitching.
✅ Handling Objections – Turning rejections into opportunities.
✅ Cross-Selling & Upselling – Techniques for promoting banking/NBFC products (e.g., loans, insurance).
✅ Digital Sales Tools – Leveraging CRM (e.g., Salesforce), LinkedIn prospecting, and virtual selling.

Industry-Specific Customization:

  • Banking/NBFCs– Selling loans, credit cards, and investment products.
  • Real Estate– Mortgage-linked sales strategies.

NBFC Product & Process Training

Mastering Financial Products & Compliance

A deep dive into NBFC operations, ensuring employees understand products, regulations, and customer onboarding.

Course Breakdown:

📌 NBFC Products –

  • Types of loans (personal, business, LAP)
  • Interest rate models & risk assessment

📌 Regulatory Compliance –

  • RBI guidelines for NBFCs
  • KYC/AML norms & fraud prevention

📌 Loan Process Training –

  • Application to disbursement workflows
  • Document verification & credit appraisal

📌 Collections & Recovery Strategies –

  • Ethical recovery practices
  • Legal frameworks (SARFAESI, DRT)

Who Should Attend?

  • New hires in NBFCs/banks
  • Loan officers & underwriters
  • Risk & compliance teams

Why Choose Finnovations for Training?

🔹 Industry-Expert Trainers – Sessions led by ex-bankers, NBFC professionals, and corporate coaches.
🔹 Interactive Methodology – Role-plays, case studies, and gamified learning.
🔹 Certification – Recognized course completion certificates.
🔹 Customizable Programs – Aligned with your company’s products, culture, and goals.

Success Story:

*”After our sales training, a regional NBFC saw a 35% increase in loan conversions in 4 months by refining their pitch and follow-up strategies.”*

Training Delivery Options

🎯 On-Site Workshops – Hands-on sessions at your office.
💻 Virtual Training – Live webinars for remote teams.
📚 E-Learning Modules – Self-paced courses with assessments.

Get Started Today!

📞 Discuss Training Needs – Tell us your challenges.
📊 Skill Gap Analysis – Identify key improvement areas.
🎓 Tailored Program Design – Receive a customized training blueprint.

Equip your team to outperform the competition!